Online Scheduling System for Public Services

Citizens pick the service and time through the link and get the document checklist in the confirmation. At the counter, they arrive with everything in hand.

24/7

Online scheduling

Quotas

By priority group

API

Connects to agency systems

Civil records, notaries, vehicles and vaccination

Four services that usually mean a line out the door, and how each one works when the time is booked ahead.

Civil records

Birth, marriage and death records, and background checks. The confirmation already lists which documents to bring, and pickup can be at the counter or by digital delivery.

Document list in the confirmation Counter or digital pickup Birth, marriage and death

Notary offices

Signature authentication, certified copies, deeds and registrations with a set time at the counter. Priority groups get their own calendar, and nobody waits standing in the hallway.

Signature authentication Deeds and registrations Own calendar for priority groups

Traffic departments

Driver's licenses, vehicle inspection and registration, each service with its own calendar by category. When a slot frees up, the waitlist fills it with the next citizen in line.

License, inspection and registration Calendar by category Waitlist for freed slots

Health centers and vaccination

Each age group and priority group has its own quota of time slots, with spots capped to the doses available that day. The reminder carries the vaccination instructions.

Priority by age group Capped spots per time slot Reminder with instructions

From the first counter to the afternoon task force

A day of services at the office, each one next to the feature that keeps the line from forming.

08:00

Documents checked at booking

Civil records and notary services booked ahead, with the list of what each service requires. Citizens check their papers before leaving home, not at the counter.

09:00

A calendar for each counter

Each time slot takes as many appointments as the counter can handle. Citizens arrive at their set time, and the agency's ticketing system, if there is one, can be connected through the API.

10:00

ID number validated at booking

The system validates the ID number when booking, and the per-person limit stops anyone from holding several slots. Checking eligibility for the service requires connecting the calendar to the agency's database.

11:00

Health campaigns

Vaccination, medical visits and tests opened by age group and priority group, each with its own quota of time slots.

13:00

An API for the agency's systems

The open API and webhooks let the IT team connect the calendar to the agency's ticketing system, case tracking or verification database.

15:00

Service reports

Services delivered, no-shows and citizen satisfaction by period, in a list you can export for accountability reporting.

What the calendar talks to, and where the data sits

What IT usually asks before the calendar goes live.

Integrations

  • Google Calendar and Microsoft Outlook
  • Zoom, Google Meet and Microsoft Teams
  • REST API and Webhooks to integrate systems

Data and compliance

  • Encryption in transit and at rest
  • ISO 27001 certified data centers
  • Data handled in compliance with GDPR
  • Access control by team and by location

Plans and pricing

The price follows how much you book. The full table, with everything each plan includes, is on the plans page.

Plan Plan
Basic Up to 500 bookings per month R$ 45 /month
Intermediate Up to 1000 bookings per month R$ 90 /month
Advanced Up to 2000 bookings per month R$ 172 /month
Enterprise Up to 5000 bookings per month R$ 387 /month

Frequently asked questions from public bodies

What city halls, registry offices and departments ask before opening booking to citizens.

01

Yes. Data is handled in compliance with GDPR, with encryption, audit trails, access control and a configurable retention policy.

02

Yes. Older people, pregnant women, people with disabilities and other priority groups can have a separate calendar and their own quota of slots.

03

No. Booking opens in any browser, on a phone or a computer. Anyone who prefers to call can have the slot booked by a member of staff.

04

Yes. The booking list shows appointments attended and missed by period, service and location, and can be exported. The satisfaction survey completes the report.

05

Yes, with development on the public body’s side. The open API and webhooks let you connect the calendar to a queue system, to a case management system or to a database that checks eligibility. There is no ready-made integration with national identity portals.

06

Your question isn't here?

Talk to us

Start with the service that draws the longest line

Add that service with its required documents and counter hours, and publish the link on the agency's website.